What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normaldelivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

Lovekins

Baby Face Cream

Lovekins

Baby Face Cream

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Enriched with naturally derived ingredients, Lovekins BABY FACE CREAM nourishes and protects your baby’s delicate face from the harmful effects of our everyday climate and outdoor pollution.

Made from a nourishing and soothing blend of Kakadu Plum (the richest source of Vitamin C on earth), Shea Butter, Aloe Vera and essential oils, this baby face cream is specifically designed to soften and calm your child’s delicate skin. The formulation being paraben-free, synthetic fragrance-free and with no artificial colours, its safe to use on the face keeping it soft and protected.

Lovekins is a premium range developed for women, mother and babies that incorporate skincare, personal care such as nappies, feminine hygiene and home cleaning products.

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About the brand

Lovekins’ vision is to improve the health and happiness of women, mothers and babies by empowering them with premium Australian products they can trust. The Lovekins range provides a simpler, more natural approach to selfcare by harnessing the healing power of Australian nature. 

Lovekins supports local communities by incorporating Indigenous ingredients such as Kakadu plum sourced from Northern Australia in their natural skincare range. The brand is certified toxic-free and produces environmentally friendly mother and baby skincare, nappies, feminine hygiene and home cleaning products to enable future generations to thrive and be healthy.

Endorsed by the Australian College of Midwives and supporters of the Eczema Association of Australasia, Lovekins is Vegan Australia Certified, Allergy Certified and contains no harmful chemicals or animal by-products, meaning it’s safe for delicate and gentle skin. Discover our range of Lovekins natural, organic products below. 

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Lovekins

Baby Face Cream

Lovekins

Baby Face Cream

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