What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normaldelivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

Napoleon Perdis

Eyebrow Pencil

Napoleon Perdis

Eyebrow Pencil

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Treat your brows to this ultra-soft retractable eyebrow pencil. Fill, shape and define to create your perfect brow in minutes. The colour-rich formula glides on easily resulting in a beautiful and natural finish. Just a few strokes of this brow pencil can create full, defined brows that last all day. The retractable style pencil also means no sharpening required for fuss and mess free application and results.

Napoleon Perdis Cosmetics is a leading makeup brand loved by millions worldwide. With a strong focus on product innovation and individual empowerment, the prestige beauty brand produces premium, high quality makeup and skincare products which have stood the test of time in the ever-changing and expanding Australian cosmetic landscape.

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About the brand

Founded more than 25 years ago, this iconic cosmetics brand has stood the test of time and remains at the forefront of product innovation, makeup education and sophisticated, premium beauty.

When it comes to beauty, Napoleon Perdis believes one size doesn’t fit all, designing products to be accessible to everyone - from the beauty beginner to the makeup expert.

Napoleon Perdis strives to deliver premium quality ingredients and innovation consumers can see and feel. From lipstick, eyeshadow, foundation, concealer and other cosmetic essentials, each product in the Napoleon range is rigorously tested to ensure efficacy and a flawless finish across a wide range of skin types.

Discover our collection of Napoleon Perdis cosmetics and makeup tools below.