What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normaldelivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

Sun Protection

Sun protection is an important part of everyone’s daily skincare routine. Protecting your skin from the sun helps prevent certain types of cellular damage to reduce the growth of skin cancer and help fight the signs of premature aging.

Whatever your sun protection needs are, you'll be sure to find what you're looking for at VTN. Our range of sunscreen and baby sunscreen is designed to suit a variety of skin types and protect your skin from harmful UV rays.

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Sheer Defence Tinted Moisturiser SPF 50 Light $34.00
Lightweight, deeply moisturising and tinted to give your skin a radiant glow, INVISIBLE ZINC Sheer Defence Tinted Moisturiser SPF50 ticks all the boxes. This is a great moisturiser & sunscreen to add to your daily skin care routine to nourish and reduce the signs of premature ageing.

The skin on your face is the most sensitive to the sun’s harmful UV rays but luckily wearing sunscreen everyday is made easy with INVISIBLE ZINC Sheer Defence Tinted Moisturiser SPF50 in Light shade has a unique Zinc Oxide formula that works as a protective shield against the sun’s rays, effectively reflecting away skin-damaging UV radiation. We recommend using this product as part of your daily skincare routine for best results.
Baby Sunscreen (SPF 30) $33.95
Lovekins SPF30 Baby Sunscreen uses natural Zinc Oxide to protect against the sun’s harsh UVA/UVB rays, while allowing you to enjoy warmth and soul-nourishing time outside.

Vitamin rich candelilla wax protect, and Kakadu Plum high in vitamin C, ensures the best cover under the sun. A generous application allows for up to three water-resistant hours of wear, giving you ample time to explore nature’s gifts with your little ones.

Lovekins is an Australian brand deeply entrenched in natural and organic ingredients. A premium range developed for women, mother and babies that incorporate skincare, personal care such as nappies, feminine hygiene and home cleaning products.
Sheer Defence Moisturiser SPF 50 Untinted $34.00
Luxuriously lightweight and deeply moisturising, INVISIBLE ZINC Sheer Defence Moisturiser SPF50 untinted nourishes and protects your skin against the sun’s harmful UV rays - effectively defending your skin from day to day exposure to the sun.

INVISIBLE ZINC Sheer Defence Moisturiser SPF50 untinted’s unique Zinc Oxide formula works as a protective shield against the sun’s damaging UV rays, effectively reflecting away UV radiation. When used daily, this superior sunscreen nourishes and moisturises your skin while keeping it protected, helping to prevent the signs of premature ageing caused by UV exposure. Use as part of your usual daily skincare routine for best results.

Sun Protection

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