What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normaldelivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

Jun 09, 2021

The ultimate bathroom beauty essentials

Written by Shonagh Walker

Bathroom beauty essentials are the products that a gal should have on hand at all times. For example: emergency dates, freshening up, or simply day-to-day health and beauty practicalities. While it's lovely to have a luxe fragrance on your vanity and it makes for a great #shelfie, we're talking the real deal here. The not-always-glamorous, but regularly needed and used products you rely on. Here's our list of must-have bathroom beauty essentials.

Invisible Zinc Sheer Defence Light Tinted Moisturiser SPF 50+

Sunscreen really is the ultimate beauty essential, especially for those of us living in Australia. This zinc-based formula is available in a tinted version, which can replace foundation, or in a clear version for seamless sun protection that won’t interfere with your makeup. Both of these formulas are deeply hydrating and leave skin soothed and protected.

Minenssey Hydrating Quenching Aqua Cream

When it comes to beauty essentials, you can't go past a decent moisturiser. Everyone's skin needs a good dose of hydration twice a day - or more if your skin is particularly parched. With antioxidant-rich ALA Beetroot Extract, Gardenia Extract and River Mint, this cream quenches thirsty skin, leaving it glowing. It also contains Flannel Flower and ACB Yoghurt Dermal Respiratory Factor, both of which are especially soothing on dry skin.

Lovekins Pads Ultra Thin Regular Pads With Wings (10 pack)

These eco-friendly pads are made with Australian cotton, and are great to use throughout the day to keep you fresh and comfortable on light to moderate flow days. These bathroom beauty essentials feature breathable layers for that always-fresh feeling, and have secured wings for leak control. They're also contour-designed for a perfect fit and are hypoallergenic, making them suitable for even super-sensitive skin.

Napoleon Perdis Mattetastic Lipstick in Veronica

A classic red lipstick is the ultimate beauty essential. This matte shade will suit most skin tones and is ideal for those Sunday mornings when you have to face the world, but can't bear to apply a full face of makeup. Simply swipe on this hydrating, long-lasting formula, slip on your most glamorous oversized sunnies and you're good to go.

Lovekins Ultra Thin Night Pads With Wings

Sleep soundly with these superior, highly-absorbent night pads, made from Australian cotton and contoured for a perfect fit. The secured wings provide leak control while the eco-friendly, hypo-allergenic design is gentle on both the environment and sensitive skin.

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