What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normaldelivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

Jun 09, 2021

5 of the best red wines to buy in 2021

Written by Shonagh Walker

Wondering what is a nice red wine to drink in winter this year? We’re here to help you discover some truly fantastic Australian red wine brands so you know that with your next pour, you’re sipping on some of the best red wines in Australia.

Here’s another tip - these wines taste even better when they’re perfectly paired with the right meal.

Best with BBQ: Burge Family Old Vine Shiraz 2017

With aromas of blackberry, plum and black pepper, this deep purple drop also features dark berry fruits that are a sensation on the palate. This wine has a fabulous intensity of flavour. It’s refreshing enough for those who shy away from bolder wines, but also full-bodied enough - with super firm tannins - for those who love a bit of grunt on the taste buds.

Best with pork ribs: Robert Oakley Winemaker’s Reserve Margaret River Cabernet Sauvignon 2018

Hailing from the iconic Margaret River wine region, this ruby-hued drop is full of flavour yet finely structured, featuring flavours of black berries, dried leaves, and gravelly tannin.

Best with beef: Paulett Wines Clare Valley Polish Hill River Shiraz 2017

From the award-winning Paulett Wines in the Clare Valley of South Australia comes this medium-bodied drop, filled with dark fruit flavours complemented with a lovely soft oak influence. It features a beautiful deep crimson hue and offers inviting aromas of dark berry fruits supported by spicy and earthy tannins. One of Australia's best red wines, this wine has a distinctive character with rich palate coating textures and lots of layers and depth.

Best with slow-cooked casserole: Paulett Wines Helmsford Cabernet Shiraz 2017

This Cabernet Shiraz from Paulett Wines opens with flavours of dark cherry, plum and blackcurrant, followed by some early herbaceous nuances. It rounds off beautifully with a French oak texture finish.

Best with confit duck leg: Vandenberg Six Brothers Pinot Noir 2018

Discover a delicious blend of aromas including mulberries, anise, cinnamon, marjoram and wild thyme in this Pinot Noir. We recommend enjoying this with confit duck leg with a ginger and orange sauce however we just know it’ll go down a treat with any food pairing thanks to its crunchy acid and creamy oak flavours.

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